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Privacy Policy

You are strongly urged to read this Privacy Policy very carefully. By using this website or Mobile App as a user with Refill Buddy, you are indicating agreement with the policies and practices described herein.

Refill Buddy’s Privacy Policy which deals with the collection, use and disclosure of your personal information, conforms to Canadian law. Refill Buddy is an internationally accessible website. If you reside in a country other than Canada, you are requested to respect the laws of Canada which govern Refill Buddy’s practices. The responsibility to act according to the laws of your own country is yours. All information collected by Refill Buddy is stored on our own servers

The Refill Buddy website and mobile app collects information from users in order to perform any user generated request. You understand that you are freely providing this information to us in order to execute the service. Information collected can include, but not limited to; your name, address, phone, email, date of birth, drug information, drug history, and personal Doctor information. This information may come to us via the App or via the camera function of your app.

Refill Buddy may collect statistical information from your usage of the application or website for the purpose of improving our services to you, or for identifying new services that could benefit you.

Refill Buddy may disclose the above mentioned information to:

  • Our own employees or to individuals or companies we retain to perform services for us. Our employees and agents are bound by the same privacy rules as Refill Buddy and they may not disclose your information to any third party without our prior written consent.
  • Refill Buddy may disclose your personal information to governmental agencies or law enforcement agencies if requested and if legally required to do so for reasons of crime prevention, personal or public safety. When we receive a request for your personal information by an organization claiming lawful authority, Refill Buddy will take reasonable steps to ensure that the requesting party properly identifies its legal authority.
  • Refill Buddy may disclose your information to a third party who acquires all or some of Refill Buddy’s business through purchase of our assets, merger or consolidation.
  • Refill Buddy may disclose some or all of your personal information to any legal representative representing Refill Buddy for any purpose.
  • Refill Buddy may disclose any information we feel is reasonable to any third party whom we feel serves our interests.

You agree to bear sole responsibility for protecting your privacy when using the Refill Buddy website and mobile application. You are solely responsible for maintaining the confidentiality of your password or pin (if any). You agree that Refill Buddy bears no responsibility or liability for any consequences, harm, damages (financial or otherwise) or other injury which may result from user usage or from any unauthorized usage of your account.

Any payments (if any) made to Refill Buddy by charge card are processed through a third party merchant services provider. Your credit card information is protected through the use of encryption such as the Secure Socket Layer protocol which makes it difficult for your credit card information to be intercepted or stolen while being transmitted. Refill Buddy recommends that you enter your charge card information or any other sensitive information only on sites specifically designed to accept such information and not through email because the contents of emails may not be as secure.

Refill Buddy may amend the Privacy Policy at any time to reflect changes in technology or to improve the protection we provide for your personal information, and notice of such changes is posted on the Refill Buddy web site to inform you, if and when they occur. Continued use of the Refill Buddy website or mobile application after such notice of change has been rendered constitutes acceptance of those changes.